ADMISSIONS & FAQS

FROM THE FIRST
CALL TO THE MOMENT
YOUR SON ARRIVES AT THE VILLA.

There’s nothing to figure out alone. Our coordinators manage logistics, letting you focus on meaningful conversations. At The Edge Wellness, admission is the beginning of a guided journey toward real change.

The admission process

Six steps from first call to arrival.

Each step is led by the same coordinator from start to finish. No call centres. No handoffs. Pricing and logistics are discussed openly and in plain language.

01

Initial consultation

A first conversation with an intake coordinator. We listen, you ask questions, and we explain what the programme is — and is not. No commitment.

02

Clinical assessment

A structured assessment by a member of our clinical team to understand what is happening, what your son has tried, and whether The Edge is the right fit. We will tell you if it isn’t.

03

Intake date & travel coordination

Once both sides have agreed, we plan the start date and the journey to Crete. Flight routing, paperwork, what to pack — the coordinator handles it.

04

Airport or hotel pickup

A member of our team meets your son at Heraklion International (or his hotel) and drives him to the villa. First conversations happen on the way.

05

Full on-arrival evaluation

A clinical evaluation in the first 48 hours covers mental health, physical baseline, sleep, nutrition and personal goals. This is what the programme will be built around.

06

Personal therapist & tailored plan

Your son is paired with a primary therapist who stays with him for the full residential stay. A tailored 12-week plan is agreed and the work begins.

Frequently asked

The questions parents ask first.

If you can’t find what you’re looking for, our coordinators answer everything else on the phone or by email.

The residential fee covers private accommodation in the villa, all meals (Mediterranean cuisine), individual counselling with a primary therapist, group sessions, physical training and sport, weekly excursions, and the six-month aftercare programme.

Flights, personal expenses, and any specialist medical care outside the standard clinical scope are quoted separately and discussed during intake.

The core residential programme is 12 weeks. Tailored variations are available depending on individual needs — some young men benefit from a longer stay, others from a focused block followed by extended online aftercare.
Length of stay is set with the clinical team during admission, not before.

The core residential programme is 12 weeks. Tailored variations are available depending on individual needs — some young men benefit from a longer stay, others from a focused block followed by extended online aftercare.
Length of stay is set with the clinical team during admission, not before.

We work primarily with young men experiencing:

  • Anxiety
  • Trauma & PTSD
  • ADHD
  • ODD (oppositional defiant tendencies)
  • “Failure to launch” — isolation, lack of direction, dependency on parents

If a young man’s primary needs sit outside this scope, we will say so during assessment and, where possible, refer onward.

Mornings begin with physical training and a structured breakfast. Late morning and afternoon are split between one-to-one therapy, group sessions, life-skills work and free time. Late afternoons typically involve sport or an outdoor activity. Evenings are quiet — reading, structured group time, sleep.

Weekends include longer excursions: coastal hikes, climbing, swimming, occasionally a cultural site visit. The structure changes with the cohort and the season.

Yes. We agree a communication structure with each family at intake. For most young men this means scheduled calls home each week, plus the three-day onsite family programme during the residential stay.

The aim is contact that helps the work — not constant access that pulls a young man back into old patterns.

Every graduate receives six months of online aftercare with their primary therapist, free group counselling sessions through our continuing-care programme, and access to our global alumni network.

Many young men also visit our intensive outpatient centres or partner offices in their home country during the transition home.

Start with the initial call (step 01 above). After the clinical assessment and a mutual decision to proceed, we plan the intake date and travel. Most families move from first call to arrival in two to four weeks; sooner is possible when needed.

To begin, request a confidential call below or phone +66 28 216 360 directly.

Pricing depends on length of stay and individual care needs. The coordinator will discuss it openly during the initial call — not via a pricing PDF, and not before we understand what your son actually needs.